100% Brand New and High Quality.
Pillowcase: silver fox velvet + magnetic therapy cloth
Inner core: memory cotton (polyurethane)
1PCS*Memory foam pillow
100% PURE MEMORY FOAM - Our memory foam travel pillow is 100% pure with no additives and is made of the exact same material as the world's leading memory foam manufacturers, unlike other travel pillows. Our ultra plush velour cover features an easy to use zipper and is machine washable. Fits adults and kids
ERGONOMIC RAISED LOBE DESIGN - Standard U shaped neck pillows do not offer support for neck tilt from side to side, but the Everlasting Comfort neck pillow is designed with orthopedic raised lobe contouring on either side that allow your neck and head to lean comfortably against the soft yet supportive memory foam cushion. Ideal for sleeping in your seat during long plane flights or sitting upright in any type of chair.
UNIQUE CELL PHONE POCKET - Rest comfortably and listen to your favorite tunes with a small elastic pocket that fits all cell phones, iphones, iPods, and other accessories. The pocket on the airplane pillow also fits the accompanying earplugs and eye mask. Also comes with an adjustable strap for a snug fit
Note: Due to the difference between different monitors, the picture may not reflect the actual color of the item.
Please allow 1-2 cm deviation exists due to the different measuring way,Thank you!
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Time limit: within 1 days after payment of order
Returns & Exchanges Policy
-Purchase can be returned or exchanged within 30 days from the delivered date.
-Items must be unused, undamaged and in original packaging with all the original labels ,ensure that all articles in the package are intact ! If not, the buyer is responsible for all incurred fees and no refund will be issued.
-Buyer is responsible for return shipping cost.
Items that do not meet these criteria will not be considered for return.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Refund arrival time: Paypal refund to the account, from the date we received the return. within 5 working days. Credit card refund to the account, from the date we received the return. within 5-15 working days.
Question:Can I amend my order?
Answer:Our staffs work speedily to get all orders processed and shipped out,therefore we are unable to change anything once order have been processed, such as shipping details, quantity of item, color and diopter counts.
Please make sure all the information is correct when you checkout.
Question:When can I get the parcel?
Answer:It will take 10-20 days for shipment on normal situation. Actually we are unable to control the shipping speed, it depends on destination country handling time.
Question:Where is my order and How can I track?
Answer:1.All of placed orders will be processed and dispatched within 48 hours.Some items with high prescription and shortage may expereince possibly delayed dispatch for 2-3 days because of customization and stocking. Please understand.
2.Get your tracking number through your own account, and Track your Order
Question:Can I exchange or return my order?
Answer:It is a pity that we do not provide exchange service for anyone. If your order have any faulty or issue, contact us within 24 hours once you get the parcel.
Please turn to Return/Refund Policy and get more details.
Our customer service team will solve your problems as soon as possible.
The parcel will be sent out in the first 48 hours once the orders are made. At the same time, an informed e-mail will be there in your e-mail box once the parcel is out. The tracking number inside is to trace the timely status of parcel.
We will arrange different logistics companies to serve you according to the actual situation, including (DHL, 4PX Express, E-Post, SF Express)
Affected by Covid-19, there will be some delay on the delivery.
For orders less than $49, we charge $6.99 for postage
We support worldwide free shipping on orders over $49. (default Logistics)
Any question, be free to contact us, and we will get back to you in the first chance!
Thank you all for your concern and support!
Answer:If the goods have any faulty and issue with your order when you get the parcel,contact us within 24 hours!
Please enclose the picture and tell us the details of issue,we will check and solve it for you as soon as possible.